Have your policy and procedures become too long, too complicated and taken on a life of their own?!
Opus knows that over recent years, policies have developed into long and complicated documents which staff find difficult to read and understand.
With the help of its team of qualified pharmacists, Opus has developed a new approach to writing policies and procedures.
Our documents comprise of:
- a bespoke, short summary policy document with
- easy to read, visual flow chart procedures, all of which are consistent with regulations and best practice; and
- a policy support document which provides supplementary information and guidance and can be used as a helpful reference tool for staff.
Staff find our new policies easy to read and understand and, most importantly, simple to follow.
What does the service include?
Our medication policy service includes:
- Review of your existing policies
- Recommendations and amendments
- Discussion to explain recommendations and agree changes
- Creation of bespoke medication policy
- Formation of Standard Operating Procedures (SOPs) for all medication related tasks
- Production of all relevant paperwork such as medication error reporting forms, disposal records and letters to GPs
For more information on how we can support you or to see a sample of our new-look policies and procedures, please get in touch.
Thank you for your very informative, engaging training yesterday on Admin of Meds. We had very positive feedback from those who attended and it's great that we now have more staff who are able to administer medicines…
Just wanted to say how much our staff enjoyed their learning experience last week. I am sure we will be in touch about further courses.
The training given by [Opus] made the afternoon very enjoyable. We all feel the course was excellent and all the staff expressed how interesting, useful and informative it was.
Opus Pharmacy Services deliver the administration of medicines courses for our schools and the feedback is very positive. Any queries are promptly responded to and comprehensive and clear guidance is always provided.
I would highly recommend Opus to all care providers... They are very well informed and have the up to date knowledge….Overall Judith and her Team do an excellent job.
[The training] has been well received by staff and feedback has been very positive both in terms of the relevance of the course content and the delivery of the course materials by the Opus pharmacist trainers…I would recommend Opus as a training provider.
Big thank you to Opus for all the support provided to us as a school, it has opened our eyes to reviewing our medication management across the school and developing better practices to best meet the needs of our children.
The feedback I received [from staff] regarding the trainer was fantastic. The staff commented how informative she was and feels it is the best medication training they have ever received.
Can’t thank you enough for all your help. You have been invaluable.
I would [also] like to express our thanks for the excellent, relevant training which was very well received by our staff team.
…we are always guided by [Opus] when it comes to medication. You are the expert and held in very high esteem within our organization.
I just wanted to say thank you for the Audit report- I found the Audit process very helpful and discussing our current practice and further developments with you was very worthwhile.
Thank you very much for the policy, it is outstanding and I would not have been able to produce anything like it.
I have found the workbooks to be the most pragmatic and cost effective solution to ensuring that large staff teams all get the basic training they need. Opus ensure that the books are delivered swiftly, the content is applicable to our needs and the accreditation last two years and in Royal Pharmaceutical Society approved. The exam based approach also ensures that staff take the information on board and are required to meet set standards before being accredited. This gives me peace of mind that staff have everything they need to know to support and keep our learners safe.
Thanks for all the help we have had with our training – over the last three years since we have been using your training regularly (and ensuring all care staff have done the face to face course as well as the e-learning at least once) our medicines errors have dropped to almost zero.